Orders

How are your products made?

We work with a print-on-demand drop shipper that has facilities around the world. Depending on your location, your orders are printed and shipped from the facility that can do it most efficiently.

RoboCups is proudly based in Melbourne, Australia, where we design every product with creativity and care. To ensure fast, reliable shipping and smooth order fulfillment, all products are currently manufactured and shipped from the United States and are available exclusively to U.S. customers.

How do I track my order?

Once your order ships, you’ll receive a tracking link via email. If you have questions about your tracking or shipment, feel free to contact us at robocupsstore@gmail.com.

I received a wrong or damaged product. What should I do?

We're so sorry if your product arrived damaged or incorrect. To help us resolve the issue quickly, please email us within 7 days of delivery at robocupsstore@gmail.com and include the following:

Photos of the damaged or incorrect product
Your order number
Any other details that may help us

We’ll get back to you as soon as possible with a resolution.